Tell us a little about your business and your biggest IT headache. We'll come back within one business day to arrange a time that suits you.
It's a relaxed 30–45 minute look at your setup — at your premises in or around Bristol, or remotely if you prefer. No preparation needed, and nothing gets changed without your say-so.
Four quick questions — it takes under a minute. No technical knowledge needed, and "everything's a mess, help" is a perfectly good answer.
Genuinely free, and there's no catch. It's how we start every relationship: you get an honest picture of your setup, and if there's nothing worth paying us to fix, we'll tell you that. The written summary is yours to keep either way — even if you take it to someone else.
Not at all. "The computers are slow and I'm worried about losing everything" is more than enough to go on. Working out what's actually wrong is the whole point of the health check.
On-site visits cover Bristol and the surrounding area. Remote support — which handles most day-to-day problems — works anywhere in the UK.
Yes — Windows PCs, Macs, and the phones and tablets your business relies on, plus the routers, printers, and cloud accounts (email, Google Workspace, Microsoft 365) that tie it all together.
The plan comes with simple written terms covering what's included, response times, and how to cancel — no long lock-in. If it's not earning its keep, you shouldn't be paying for it.
Yes. Anything we handle — network passwords, backup access, account details — is treated confidentially and in line with UK GDPR. We only access what's needed for the job, and we'll always tell you what we're doing and why.